Frequently asked questions.

Shutterfly Business Solutions is in a category of our own. We look forward to working together to solve all your communication needs.

Who is SBS?

Is SBS experienced?

Shutterfly Business Solutions has worked with a variety of companies since 2008. Our workflows, technology, and methods are proven across many industries and we love solving new challenges.

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Where is SBS located?

Shutterfly's headquarters are in Silicon Valley with production facilities geographically located to optimize logistics and time to market. Our footprint is a crucial advantage we share with our clients.

Is SBS a printer?

We are one of the largest digital print platforms in the world. Shutterfly Business Solutions engineers workflows that maximize efficiencies. Most printers come in at the end of a project; SBS helps shape the entire project process from the start.

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Who does SBS work with?

Can I See the SBS client list?

While we'd love to share, we acknowledge the competitive edge we give our customers. We work with top brands in these industries — Automotive, Book Publishing, Communication Services, Finance, Healthcare, Insurance, Retail, Tech Manufacturing and Travel

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Does SBS only handle enterprise clients?

No. While enterprise-scale clients are our most common, we also create smaller-scale, closed system workflows for individual departments or opportunities as needed. That is more common for retail but can be applied to any market or industry. We constantly tailor our solutions around your unique challenges and needs.

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What can SBS do?

Is SBS more than printed materials?

Yes. Every workflow we create entails some aspect of putting ink onto a substrate. That can be something as simple as paper or three-dimensional, like a business gift. Beyond print, we also create digital assets, including email, SMS, and online storefronts/portals to support the printed pieces.

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Can SBS work with data privacy regulations and mandates?

Yes. Shutterfly Business Solutions adheres to all regulatory requirements.

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What CRM, DAM, and other databases do SBS support?

All digital databases are welcome. The technology that drives our workflows is brand agnostic. We use proprietary or create additional custom-coded APIs to work with anything your MartTech or creative stack includes.

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Are SBS workflows autonomous or automated?

Yes — but only if you want them to be. Many workflows are engineered to be programmatic. That means they continually draw from customer databases to provide content with no manual inputs. However, we also create on-demand workflows that do require a credentialed user to trigger an action. Ultimately, we build a workflow that meets your unique needs.

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Doesn’t everyone personalize communications?

Personalization is more than a name and address panel on a piece of communications. We empower true, 1-to-1 customization and we'll help you tap into your existing data to make your communication as effective as possible. Our level of personalization creates the most effective lead generation, loyalty building, customer mining and service opportunities.

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See all the ways SBS can improve your communications.

Our workflows streamline production and improve performance — no matter what deliverable you’re considering.

Direct Mail
Transactional
Books
Business Gifting

A unique message for each customer.

One-to-one communications with a variety of options for formats, page counts and print runs.

Compliance with performance.

Safe, secure and reliable communications that meet regulatory standards.

Book publications that match your needs.

Publications with multiple binding options and one-off press runs.

Personalized products that create results.

Personalized gifts with your branding deliver a powerful first impression to build engagement.

Accomplish more with Shutterfly Business Solutions.

Let’s discuss how Shutterfly Business Solutions can improve your communications. It’s incredible how many resources we’ll draw upon to solve complex challenges.